Privacy & Cookie Policy

Our most valuable asset is the relationship with our clients. We realise that our success relies on our ability to gain and maintain your trust. As such, we are committed to protect your privacy. Below you will find information about the UK Business Funding Centre's policies regarding the protection of your privacy.

OUR PLEDGE TO OUR CUSTOMERS

The protection of your privacy is our main concern. The information being collected is used only to simplify your transactions and enhance your experience with us. Only with your approval may we share your information with trusted third parties.

WHAT DO WE DO TO PROTECT YOUR INFORMATION

We use a state-of-the-art secure server software (SSL) solution that encrypts any information provided by you before it is transferred to us, and also encrypts any information we sent to you.

WHY DO WE COLLECT INFORMATION AND HOW DO WE USE IT?

We collect and safely store information pertaining to your name, e-mail, phone number, address and payment method to fulfil and process your transactions and to track your order status. We will require your name, address and e-mail information when you sign up for our newsletter or future site enhancement notifications. We might also ask for other demographic information to gain knowledge of our customers and how we can enhance and cater to our audience's needs. We use our customers order to recommend certain services (e.g. assistance available in specific UK regions) they might be interested in. We also use information about site traffic and usage to assist us in developing the layout and design of the site. We may on occasion use your information to inform you about changes in the functionality of our site, special offers and new services that might be of interest to you. If you do not want to receive this information, feel free to contact us anytime at contact@ukbusinessgrants.org. We might also occasionally ask you about your experience with us. This data will be recorded absolutely anonymously and will be used to cater to your and our future customers’ needs.

COOKIES

Just like many others, this website uses cookies that help us customise your experience as a user. In the following paragraphs, we will show you what types of cookies we use as well as how you can manage them.

WHAT ARE COOKIES?

Cookies are simple text files that are stored on your computer or mobile device by a server of a website. Most websites use cookies to improve your experience by remembering “you” and your preferences. Cookies can be used for a variety of things like making the interaction between you and the website easier as well as faster.

HOW DO WE USE COOKIES?

This website uses cookies that are necessary for you to be able to navigate our website efficiently. We also use cookies that enable us to improve our website, thereby providing a better user experience to you. Information that is collected through the use of cookies is neither sold by us, nor do we disclose this information to other parties, except where the law requires it.

WHAT COOKIES DO WE USE?

SESSION COOKIES

Session IDs: Our website uses a cookie that is used for session id management. This means that during the time a user visits a site, he or she is assigned a session identifier – a cookie. This cookie is essential for our website to function as it is able to distinguish your visit from any other visits from other people that may occur at the same time. This cookie is deleted when you are leaving our website.

FIRST PARTY COOKIES

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

THIRD PARTY COOKIES

Third party cookies are not set by the owner of the website you are visiting but by a different organisation. On our website you may find the following third party cookies for which only the named organisations are responsible.

We may use the Google "+1" plugin because it allows visitors to recommend our website to their contacts using the "+1" button. The plugin is used to give our visitors the chance to share blog articles and the like from our website, and we use it on the basis that Google adheres to its privacy policy.

We may use the Facebook "Like Box" plugin to give our visitors the chance of sharing content on our website with their friends on Facebook. When not logged in to Facebook, no cookies should be left on your computer. If you are logged in to Facebook, the plugin creates and/or updates a series of third-party cookies. We use the Facebook plugin on the basis that Facebook adheres to its data use policy.

We may use the Twitter "tweet Button" plugin to give our visitors the chance to share our content on Twitter. We use the plugin on the basis that Twitter adheres to its privacy policy.

We may use YouTube to host videos from our official YouTube channel on our website. When you view a page on our website with an embedded YouTube video, YouTube may create cookies. This service is convenient for our visitors and we use it on the basis that Google adheres to its privacy policy.

HOW TO MANAGE COOKIES?

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.

DOES THE UK BUSINESS FUNDING CENTRE DISCLOSE INFORMATION TO THIRD PARTIES?

Only if you give us permission to do so, The UK Business Funding Centre will offer you a number of services that complement your transaction with us (reports, newsletter, business-related offers, etc.). If you choose to take advantage of offers from pre-selected and trustworthy third parties, we will need your specific approval to share information related to the transaction with those third parties. Again, you are in control of that process. The exchange of information will be used only to facilitate the transaction.

Any user resident in the European Union, by use of the site to make a submission or subscription to, or make a purchase from, UK Business Funding Centre Ltd., unambiguously and freely signifies acceptance of any resulting transfer of their personal data outside the European Economic Area. If you are a user resident in the European Union and you do not agree with or consent to the transfer to or any other use by us of your personal data, you should not use the site.

YOUR CONSENT

When using our website you consent to us collecting and using this information. If there is a change in our policy it will be noted on this page, so you will be aware of how we use your information and under which circumstances we will disclose it. This policy only covers the information that we collect. If you disclose any information to other parties, different rules might apply. The UK Business Funding Centre cannot control the information privacy policies of other parties and thus you should be careful when providing personal information to others.

IMPORTANT

If you have any concerns about the use of your personal information please contact us at privacy@ukbusinessgrants.org and we will do our utmost to address any concerns you might have, explain our policies or amend our processes regarding your personal data.

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0800 082 3445